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⚡ AI Receptionist • Trade Services

AI Front Desk for HVAC, Plumbing & Home Services

Capturing Emergency Dispatch Calls 24/7 While Your Technicians Are on Jobs

By Sanjay Shharma • IIM Calcutta Alumni
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🎯 The Challenge Addressed

Trade contractors losing $5,000 emergency replacement jobs because their crew was working on a roof.

⚡ Core Takeaways & Implementation Framework

✓ Emergency triage prompts that distinguish a minor leak from a flooded basement.
✓ Automated technician dispatch routing based on geographic proximity.
✓ Booking deposits over the phone before the technician ever leaves the shop.

📖 Key Excerpt

"Your technicians are paid to fix air conditioners and install water heaters, not answer ringing cell phones while balancing on a ladder. Let AI answer the call and lock in the deposit."
SS

About the Author: Sanjay Shharma

M.Sc., MBA, APSCM — Indian Institute of Management (IIM) Calcutta Alumni

Sanjay Shharma is an Author, Corporate Strategist, and Executive Mentor with 30 years of leadership experience. Having lived through the devastating loss of his wife to terminal illness as her primary caregiver, he dedicates his writing to restoring emotional resilience, dignity, and practical clarity to modern marriages and high-performance individuals.

Official Bookstore • Gumroad Store • LinkedIn • [email protected]

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